Let's Get Started!

You've taken your first step and subscribed to a marketing services program with SupportWerx. Congratulations! You're on your way to a more powerful marketing presence!

Now it's time to give you some resources and collect some information.


We'll have your new marketing services set up in a jiffy! Here's what will happen next:

1. You will read and complete this form, which provides vital information to you about how to contact us, and vital information to us regarding how to set up your account.

2. Your account rep will contact you after you submit this form.

3. We'll do all the necessary setups.

4. We'll start your marketing!


Communication is key to a successful working relationship. SupportWerx provides state-of-the-art communication systems and an outstanding organizational approach to teams - all of which create an excellent communications experience for our clients. Here are the details:

Personal Account Rep

  •  If you have worked with someone from Hill Management Group (MentorWerx, SupportWerx, StrategyWerx) in the past — either to put together this marketing services pack or for some other form of  consulting or support — that person will be assigned as your personal account rep.
  • If you have not worked with one of us directly, you will be assigned a personal account rep.

Contacts Information

  • You will receive the email contact information for your personal account rep once this form is submitted.
  • SupportWerx has a team of Project Coordinators — Tiffany, Katie, and Janet — who coordinate the services of all our copywriters, graphic designers, SEO strategists, technology staff, etc. for your account. You can always reach the Project Coordinator team at this email:  service@supportwerx.com.  That's right - one email for the whole team. We share an email address so you don't have to remember multiple emails and so you get the fastest response times.
  • We use a Help Ticket System to make submitting requests and tracking progress very easy for you. Here is a link to a brief article describing our Support Portal and a short video showing you how to use it: Click Here

Your contact details on this form will ensure that we have all your customer records in one place as we launch your service plan!

Most of the marketing services we provide require some back-end access to your website. If you are subscribing to a service pack that does not require website access, you can skip this section.

Most of our marketing services packages require social media access. If you are not asking SupportWerx to do any social media support for you, you can skip the entire section. If we are just working in some - but not all - of your social media accounts, simply complete the information on the applicable accounts.

You do not provide us with your Facebook Page Username and Password. That would give us access to all your personal Facebook information, and we don't want that! :).

To add us as administrators of your Facebook page:

  1. Go to your Facebook Page
  2. Click on SETTINGS (top right)
  3. Click on PAGE ROLES (left side)
  4. Add "Andrea Hill" as an administrator. You can either enter her by name, or enter her by her Facebook email address, which is "ahill@hill-management.com." Why Andrea? Because she's the business owner, and all SupportWerx employees access your Facebook page through her profile for your security.

If we are doing your Facebook advertising, you will also need to add us as administrators of your Facebook Advertising account. To do that:

  1. Click the upside-down triangle at the top right of your Facebook page.
  2. Select MANAGE ADS from the drop-down menu
  3. Click ACCOUNT SETTINGS (at the top)
  4. Go down to AD ACCOUNT ROLES (half-way down the page)
  5. Click ADD A PERSON.
  6. Once again, add "Andrea Hill" or "ahill@hill-management.com"
  7. Make sure you have a billing profile set up so we can run your ads!

Similar to Facebook, you will not give us your LinkedIn username and password. Rather, you will give us access to your Linkedin business page. Here's how:

  1. Make sure you are linked to Andrea Hill before you start this process. You cannot add us as an admin if you do not have a Linkedin relationship already established. You will need to use her Linkedin email address to do this. It is "ahill@hill-management.com"
  2. Go to the top Linkedin menu and hover over INTERESTS. When the dropdown menu appears, click on COMPANIES. 
  3. On the right side of the page, you will see a section called MANAGE YOUR PAGES. Click on your page.
  4. At the top of the page you will see an option to EDIT. Click on EDIT PAGE.
  5. On the new page you will see an option called COMPANY PAGES ADMINS. Add Andrea Hill as an admin to your page.

If you do not have a Linkedin business page, and we are setting one up for you, your Account Rep will discuss the setup with you when she or he calls.

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