How We Work
Good marketing requires daily attention, and lots of it. That's why we prefer to work through subscriptions: monthly service packs that provide you with specific outcomes each month. What do we mean by specific outcomes? We mean a specific number of social media posts, a certain number of advertisements, a certain number of blogs, or specific tasks managed on your website. Every SupportWerx subscription is cancellable on a month-to-month basis, so your risk is low. But the upside is very high: when you subscribe to a service with SupportWerx, we throw ourselves into the tasks, giving everything our all. We are marketing experts, and we love bringing that expertise to support our clients.
If you have a once-in-a-while marketing need, we also can work on an hourly basis. All our services are billed by the hour, which includes graphic design, copy writing, technical support, social media, SEO, Google Apps administration, web development, eblasts, brochure and catalog development, or any other marketing needs you may have.
In all cases, we use state-of-the-art technology to track all customer communications (learn more about our customer response system here). You’ll find it’s easy to make your request and get back to the things you really need to do, while we take care of your marketing and technology for you.