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Blog Promo Instagram webThe owner of SupportWerx - Andrea Hill - writes an acclaimed business blog for jewelers, independent artists, craftspeople, and lifestyle brand managers. Her focus is to help creative people run more successful businesses, and she gives amazing advice! We want to make sure you never miss an issue, so we send out a free blog digest once each week! What's not to love about that? You can read more about the blog and sign up for free just by clicking this button!

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Our Ticket System Makes Your Life Easier!

customer support stockunlimited1518063Our customers regularly tell that we make their lives easier. In fact, we hear it so often that it's become our mantra around here — "Customers want us to make their lives easier!"

Of course, your life is easiest when: A) it's easy to send us everything you want to send us - a question, a request, pictures, etc.; B) you're confident that we've received your request or inquiry; C) you know when we'll complete your request; and D) you can track our progress yourself. So to make all those steps even easier for you, we've implemented a Support Ticket system!

It's super easy to use, and the clients who have tried it out already absolutely love it. We think you will to!

Here's a link to the ticket system - called "Client Support" in the top right corner of the website: http://supportwerx.com/client-support-portal

And here's a short video that shows you how to use it!  Check out the video, try out the system, and give us your feedback! We'll keep improving it as we hear from you.

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